Got Questions?
Frequently
Asked
Questions
Everything you need to know about booking, properties, and staying with Florida Premier Rentals.
Can't find your answer? Contact our team
Booking
How do I book a vacation home with Florida Premier Rentals?
You can book directly through our website by selecting a property, choosing your dates, and submitting a booking request — or contact our team by phone or email and we'll help you find and secure the perfect home.
Is it cheaper to book directly vs. through Airbnb or VRBO?
Yes — always. OTA platforms add 15–20% in service fees on top of our rates. When you book directly with us, you pay our base rate with no platform markup. The savings can amount to hundreds of dollars per booking.
How far in advance should I book?
We recommend booking 3–6 months in advance for peak periods (summer, school holidays, Christmas). Shorter lead times are often possible outside peak season — contact us to check availability.
Can I hold a property while I decide?
We can hold a property for up to 24 hours with a soft reservation. Contact our team to request a hold.
Properties
Are all the photos on your website accurate?
Yes. Every property is photographed professionally and every image is current. We never use stock photos or outdated imagery. What you see is exactly what you get.
Are the properties professionally cleaned before each stay?
Absolutely. Every property undergoes a professional deep clean between guests. We also conduct a quality inspection before each check-in.
Are pools heated?
Most of our pools are heated at an additional fee. Pool heating details are listed on each property page. Contact us to confirm availability and pricing for your dates.
Do properties have WiFi?
Yes — all Florida Premier Rentals properties include high-speed WiFi at no additional charge.
Payments & Cancellations
What payment methods do you accept?
We accept all major credit and debit cards. Payment processing is handled securely. Full payment plans and deposit options are available — contact us for details.
What is your cancellation policy?
Cancellation terms vary by property and season. Our policies are typically more generous than OTA platform defaults. Full policy details are provided at booking.
During Your Stay
What happens if something goes wrong during my stay?
Our guest support team is available by phone, text, WhatsApp, and email throughout your stay. We have local maintenance partners who can respond quickly to any issues.
What are typical check-in and check-out times?
Standard check-in is 4:00 PM and check-out is 10:00 AM. Early check-in and late check-out can be arranged based on availability.
Are pets allowed?
Select properties are pet-friendly — this is indicated on their listing. A pet fee and additional terms apply. Contact us if you're travelling with a pet.