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BOOKING TERMS AND CONDITIONS

  • Florida Premier Rentals
    Registered Office
    1420 Celebration Boulevard
    Celebration
    Florida 34747
  • By ticking the box , you are agreeing and accepting the terms and conditions of the booking.

Cancellation Policy

  • Cancellation by Florida Premier Rentals (the company): In the event of the rental property being no longer available through unforeseen damage or circumstances beyond the company’s control, we will seek to offer alternative accommodation. Failing that a full refund of all monies paid to the company will be made but that will constitute the limit of the company’s liability.
  • Cancellation by the client: Cancellations must be received in writing and are subject to the following penalties: – 60 days or more prior to arrival – loss of deposit
  • Within 60 days of arrival – no refund
  • We strongly recommend that you take out travel insurance to cover yourself in the event it is necessary for you to cancel your holiday.

Self Catering

  • All properties and rented on a self catering basis :- We provide the filling:-
  • 2 trash bags,
  • 1 kitchen roll
  • Each bathroom features travel size luxury soap and toilet tissue.
Your rental terms do not include the provision of further toiletries , dishwasher tablets or cleaning products. This enables us to keep our rates competitive.
All towels and linens are provided.

Indemnity and Liability

  • Although every effort has been made to ensure that the vacation home is in perfect condition for your holiday, we cannot accept responsibility for any third party claims, accidents or damage to or loss of your property, or for any expense incurred for any reason, including strikes – adverse weather conditions – war – civil and military disorder – riots – natural calamities. All of these constitute a Force Majeure and as such, are not the responsibility of Florida Premier Rentals. Any additional expenditure borne by the guest(s) caused by such conditions will not be reimbursed, nor will any services lost thereby be recoverable, so guests are required to have appropriate travel/vacation insurance for the period of the vacation, Although, we will make every effort to respond and minimize any disruption caused during the rental period.

Pool Heat

  • If paid for in advance, will be switched the day before you arrive. A weekly pool service is supplied at the home. Please note during colder spells we cannot be held responsible for a drop in temperature of the pool water, it is important to use the solar blanket, if provided, during the winter months.

Age Restrictions

  • Guest reserving the home must be at least 25 years of age, Florida Premier Rentals at there discretion will determine if we reserve to a guest younger than 25 years of age and additional security deposit may be required.

Booking Conditions Fees & Payments

  •  All accommodation is booked exclusively in the specific home chosen for the dates reserved and the accommodation booked cannot be sub-let, shared or assigned. No other persons may use the accommodation.

Rates are subject to local sales and resort taxes.

  • A departure cleaning fee is charged for every booking.
  • A deposit of 20% of total balance is required to confirm your dates and secure your accommodation. The reservation is not confirmed until your deposit is received.
  • The balance is due 60 days prior to arrival (or earlier). We will send out the check-in details when the final payment has been made, subject to the PHOTO ID being received.
  • Bookings made within 60 days of the arrival date must be paid in full.We regret that pets are not permitted unless the home advertised as a “pet-friendly” home and you have advised us of your intent to bring a pet, prior to your arrival. Also, smoking is not allowed inside any of the homes.

Check in and Check Out

  • Check-in is at 4:00 pm on the day of arrival; check-out is by 10:00 am on the day of departure for all homes. Failure to depart on time may result in additional charges. Some homes have a check out of 11.00. Please ask.

Parking

  • Please be aware that parking of RVs, campers, and trailers in the driveway of the home or anywhere on the developments is not permitted by the local Homeowners Association.

Alternative Accommodation

  • Once a home has been confirmed it cannot be substituted for another home without financial penalties as per the cancellation policy. In the event that the reserved property cannot be supplied, due to reasons beyond the control of Florida Premier Rentals we will offer an alternative home of the same standard (or higher) OR full refund of all money paid.
  • Every property is provided with a house information manual which will contain both general and specific information relevant to both the property and surrounding area. Attention should be given to the trash and parking requirements of the resort’s Homeowners Association you are staying in as failure to observe the rules can result in a substantial fine imposed by the resorts.

Property Protection Fee

  • The Property Protection Fee is a damage waiver that will cover accidental or inadvertent damages. The value of damage waived for accidental or inadvertent damages is based on the property size and location. Please be advised that intentional damage or gross negligence will result in additional costs. The damage must be reported by the guest prior to their check out.

Complaints

  • If you consider you have any cause for complaint whilst in occupation, you will agree to allow our local management company a chance to rectify such complaint satisfactorily. Details of our management company will be supplied to you when the final balance has been paid.

Customer Reviews

Florida Premier Rentals

Customer Reviews

Lakeisha Fri, Aug 07 – Sat, Aug 08, 2020

VRBO
Movie room was great, nice onsite amenities, good staff.
The onsite water park was great, all staff members were wearing masks, and keeping distance, the restaurant had great food, and the booking company were great to deal with answering any questions we had. It was my partner and my family who came along, we loved the cinema room at night time to relax and watch some films. We will definitely come and stay again, Thanks so much for sharing your home with us, we will not forget this vacation!

Brian S Fri, Oct 23 – Tue, Oct 27, 2020

VRBO
Great place!
It was everything we needed. And, it was close to Disney

Will B Tue, Dec 08 – Wed, Dec 16, 2020

VRBO
We spent 8 days at this property during our annual training event. The house was extremely comfortable and the area is fantastic. The amenities at inside the gated community were fantastic and could be enjoyed by the entire family. Check-in was a breeze and the level of service provided by the owner was second to none. The location is close enough to all major highways, but far enough that it remains quiet and peaceful. It is also close to many of the major attractions and restaurants. All in all we had a great time and would highly recommend this property.

Laura T Sat, Jan 30 – Fri, Feb 05, 2021

VRBO
Loved our stay here!
Property was great. Convenient central location to parks and attractions. Nearby stores and restaurants. Pool and spa at the house were enjoyed daily by our family. Quiet, private backyard area. Waterpark on the Reunion property was perfect for the kids. Theater and game room were a big hit as well. Plenty of room to entertain guests while we stayed.

Alan S Wed, Feb 03 – Sun, Feb 07, 2021

Golf trip
Great place for 8 guys. Plenty of space and very comfortable. On our ‘come back to’ list.

Christine L Fri, Feb 12 – Mon, Feb 15, 2021

This was a great place for our family to get together safely during COVID. The location is close enough to the theme parks, but honestly the home offered so much that we really didn't need to leave. It was clean and spacious, and the kitchen was perfect for cooking group meals. Everyone in our family wishes we could have a home like this! Only downside was that the additional fees basically doubled the rental price.

Michael H Fri, Feb 19 – Wed, Feb 24, 2021

A great place for families. Wonderful accommodations.
Will definitely stay here again.

Steve H Sat, Mar 06 – Sat, Mar 13, 2021

What a great house and great location! It fit all of our needs. The kids loved the rooms. The house was exactly as advertised. Great water park at the resort, and close to the Disney attractions. The location of the Publix was great as well. We definitely recommend and plan on making more great memories at this house!

Elise McLaughlin 02/17/2021

VRBO - Conch Cottage
Beautiful home and great location!
The house was beautiful, well taken care of, clean and in a very nice location. We spent a lot of time in the pool and hot tub, drove to Disney a few days (a short drive) and spent some time at the water park within the community. We couldn't have had a more fantastic time. Would definitely come back!

Mary Davis 01/21/2021

The home was beautiful and clean and although there was construction in the area with new properties being built we had no issues navigating in and out the area. This house is in an ideal area as well close to everything and only about 17 minutes from Disney. Only issue we had was with the hot tub not operating correctly so we couldn’t use it because it never warmed up. Other than that property manager was easy to get in touch with and maintenance was prompt and attentive. Great stay would definitely come again
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