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BOOKING TERMS AND CONDITIONS

  • Florida Premier Rentals
    Registered Office
    1420 Celebration Boulevard
    Celebration
    Florida 34747
  • By ticking the box , you are agreeing and accepting the terms and conditions of the booking.

Cancellation Policy

  • Cancellation by Florida Premier Rentals (the company): In the event of the rental property being no longer available through unforeseen damage or circumstances beyond the company’s control, we will seek to offer alternative accommodation. Failing that a full refund of all monies paid to the company will be made but that will constitute the limit of the company’s liability.
  • Cancellation by the client: Cancellations must be received in writing and are subject to the following penalties: – 60 days or more prior to arrival – loss of deposit
  • Within 60 days of arrival – no refund
  • We strongly recommend that you take out travel insurance to cover yourself in the event it is necessary for you to cancel your holiday.

Self Catering

  • All properties and rented on a self catering basis :- We provide the filling:-
  • 2 trash bags,
  • 1 kitchen roll
  • Each bathroom features travel size luxury soap and toilet tissue.
Your rental terms do not include the provision of further toiletries , dishwasher tablets or cleaning products. This enables us to keep our rates competitive.
All towels and linens are provided.

Indemnity and Liability

  • Although every effort has been made to ensure that the vacation home is in perfect condition for your holiday, we cannot accept responsibility for any third party claims, accidents or damage to or loss of your property, or for any expense incurred for any reason, including strikes – adverse weather conditions – war – civil and military disorder – riots – natural calamities. All of these constitute a Force Majeure and as such, are not the responsibility of Florida Premier Rentals. Any additional expenditure borne by the guest(s) caused by such conditions will not be reimbursed, nor will any services lost thereby be recoverable, so guests are required to have appropriate travel/vacation insurance for the period of the vacation, Although, we will make every effort to respond and minimize any disruption caused during the rental period.

Pool Heat

  • If paid for in advance, will be switched the day before you arrive. A weekly pool service is supplied at the home. Please note during colder spells we cannot be held responsible for a drop in temperature of the pool water, it is important to use the solar blanket, if provided, during the winter months.

Age Restrictions

  • Guest reserving the home must be at least 25 years of age, Florida Premier Rentals at there discretion will determine if we reserve to a guest younger than 25 years of age and additional security deposit may be required.

Booking Conditions Fees & Payments

  •  All accommodation is booked exclusively in the specific home chosen for the dates reserved and the accommodation booked cannot be sub-let, shared or assigned. No other persons may use the accommodation.

Rates are subject to local sales and resort taxes.

  • A departure cleaning fee is charged for every booking.
  • A deposit of 20% of total balance is required to confirm your dates and secure your accommodation. The reservation is not confirmed until your deposit is received.
  • The balance is due 60 days prior to arrival (or earlier). We will send out the check-in details when the final payment has been made, subject to the PHOTO ID being received.
  • Bookings made within 60 days of the arrival date must be paid in full.We regret that pets are not permitted unless the home advertised as a “pet-friendly” home and you have advised us of your intent to bring a pet, prior to your arrival. Also, smoking is not allowed inside any of the homes.

Check in and Check Out

  • Check-in is at 4:00 pm on the day of arrival; check-out is by 10:00 am on the day of departure for all homes. Failure to depart on time may result in additional charges. Some homes have a check out of 11.00. Please ask.

Parking

  • Please be aware that parking of RVs, campers, and trailers in the driveway of the home or anywhere on the developments is not permitted by the local Homeowners Association.

Alternative Accommodation

  • Once a home has been confirmed it cannot be substituted for another home without financial penalties as per the cancellation policy. In the event that the reserved property cannot be supplied, due to reasons beyond the control of Florida Premier Rentals we will offer an alternative home of the same standard (or higher) OR full refund of all money paid.
  • Every property is provided with a house information manual which will contain both general and specific information relevant to both the property and surrounding area. Attention should be given to the trash and parking requirements of the resort’s Homeowners Association you are staying in as failure to observe the rules can result in a substantial fine imposed by the resorts.

Property Protection Fee

  • The Property Protection Fee is a damage waiver that will cover accidental or inadvertent damages. The value of damage waived for accidental or inadvertent damages is based on the property size and location. Please be advised that intentional damage or gross negligence will result in additional costs. The damage must be reported by the guest prior to their check out.

Complaints

  • If you consider you have any cause for complaint whilst in occupation, you will agree to allow our local management company a chance to rectify such complaint satisfactorily. Details of our management company will be supplied to you when the final balance has been paid.
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Customer Reviews

Florida Premier Rentals

Customer Reviews

Amanda Jackman 11/06/23

Sweet Tea Cottage
Perfect For Our Family
Our family, including extended family and our 11m old and 4.5 yr old had a lovely stay. We thoroughly enjoyed the back yard and the location was great. The driveway fit our three larger rental vehicles and it was easy to find and check in. We absolutely loved how close of a walk it was to the included amenities of the waterpark and the food and drinks at the adjacent bar/restaurant were great! This was our first family vacay all together from Alaska and everyone can’t stop talking about how perfect the rental was for us! It was clean and spacious. We appreciated the pool alarm too since we had little kids with us. We did have to go and purchase toilet paper, paper towels, soap and garbage bags since we stayed 6 nights and not enough were provided but that was clearly stated in the rental agreement beforehand. We had zero complaints with our stay and are already trying to coordinate another vacay here next year! Thank you!

Andrea Charters 02/10/24

The Prima Donna
The most glorious time!
We had a fantastic time in this home. 8 adults 50-63 yrs of age. Plenty of room not to get in each other's space. Beds were very comfortable. Kitchen was well appointed for up to 12 people. The chairs have some peeling of fabric which they have covered with blankets. That is from previous guests sitting on them with wet bathing suits. Didn't bother us. They were super comfy chairs and the blankets worked perfectly. Pool was magnificent and large. A gathering place everyday for the group. Pool heat is a must in the winter as the water is mighty chilly without. It was not turned on when we arrived and we paid for it ahead of time, but a quick phone call had that fixed in a jiff and it took about 24 hrs to get to max heat but it was swimmable the next morning. The fire pit was a great addition. Nights are cooler in Feb so we Sat out there at night and talked around the fire. Seat cushions have black stain on them from being left out in the weather but we just placed a towel over them and problem solved. Comfortable chairs! The pool team and lawn care folks came on Wednesday and were polite and asked permission to do there work which we had no problem with. They have a job to do. They were in and out of the backyard quickly and did not inconvenience us at all. The bedrooms were well appointed. The colour scheme of the house interior was calming and relaxing. The pool table upstairs was used often as was the fun garage games. We loved our stay here! We will be back again!

Enid Gonzalez 03/10/24

Magical Escape
Amazing
The house was as advertised and more . Everyone had space and privacy. Easy access to the parks without having to deal with I4 traffic. Close to stores, supermarkets and places to eat. Rapid response with questions or concerns from management. We will definitely will satay here again.

Amanda Bird 01/31/24

Summer Nights
Fast, Packed Getaway
A group of 11 (6 adults, 2 under 10, 3 under 3) stayed for a 5 day weekend and the house was great. The proximity to Disney World and other parts of Orlando made it easy to get around and the heated pool and hot tub were one of the major highlights for everyone. Despite there being a million things to do and see, one of the best parts was hanging out by the pool and visiting. There was space for all of us, without us being on top of each other or even having to share bathrooms. It was a great trip and the house just made it easy.

Alicia Esposito 12/07/23

Summer Nights
A magical stay!
We did a pre-holiday trip to Disney - two families, two groups of three. There was ample space for us in this gorgeous home, and the kids loved the themed rooms, bunk beds and game room. The space was impeccable and had all of the features / benefits promoted in perfect working condition. It’s a truly beautiful house that gives you the best of home and vacation. Finally, the pre-visit communication was consistent and transparent - they were always available to answer questions. When the entry code for the house didn’t work at check-in, I called the provided number and they updated the code live and we were able to enter within a minute. We can’t wait for our next trip to Disney because we know we have a beautiful and reliable space down there! Thanks to the team for helping us have an unforgettable trip.

Jacob Leibel 12/24/23

Summer Nights
Great spot great house
Close to parks, great house and amenities

Jane Paterson 12/27/23

The Melody
Excellent house for a large family; water park was fabulous, highly recommend
Loved it; comfortable beds, well equipped, great location, pool was wonderful to have along with the use of the water park.

Cindy McClure 12/12/23

The Magical Escape
Amazing Stay!!!
We loved this place! Exceeded our expectations and made our trip. We took our adult children and their significant others to Disney for an early Christmas present. This home was perfect! Plenty of space for all of us, a few worked while here and could do so easily! A wonderful stay and have recommended it to my friends and family. Thank you!!

Billie Jeanne Stewart 12/08/23

The Melody
Perfect Disney Getaway
My family and I loved our stay. The house was super clean and spacious. The layout was great! Easy travel to Disney. One of my favorite VRBO rentals!!

Melanie Jarocki 02/20/24

Summer Nights
Wonderful home for family vacation
The home was clean and had plenty of space for 9 of us. We enjoyed the pool and neighborhood. The location is about a 15-20 minute drive to Disney parks, and about 10 minutes to shopping/restaurants.
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